Save Poor Sparrow

This is an extract from the web site of a municipal government in Tokyo.

"Please save a poor sparrow" - When we arrived there, the poor sparrow showed her head from a small hole in a manhole cover in the middle of the road. Some residents kept their eyes on her anxiously, the others told passenger vehicles not to hit her.
There's no way to save her except for getting the cover open. However, we, "quick fix" division, didn't have the tools to open the cover. We called the environmental office of Tokyo metropolitan government, but they just replied "the sparrow will go out from somewhere since she came in from somewhere." Then we asked Sewage Management Office of Tokyo metropolitan government to open the cover. They understood the situation and promised to be there within 30 minutes.
However, she was getting weaker as we observed. A resident gave her grains of rice so that she could keep it up until the guys arrived. 20 minutes after, 10 minutes earlier than we expected, the guys from Sewage Management Office arrived. They easily opened the cover and finally saved the sparrow. She flew away to the woods.
Everybody felt comfortable and appreciated the guys. We felt refreshed in a happy atmosphere.

That "quick fix" division in Setagaya city government is famous for taking up and solving any kind of request from the residents quickly. Not always saving animals, though...